Privacy Policy

1. Information We Collect

We may collect the following types of information:

1. 1.1. Personal information: name, email address, phone number (for example, when subscribing to our newsletter, purchasing tickets, or attending events).
2. 1.2. Event-related data: information about events you attend or inquire about.
3. 1.3. Technical data: IP address, browser type, device information, and cookies for analytics and performance.
4. 1.4. Marketing data: interactions with ads or content promoted via third-party platforms such as Facebook and Google.

2. How We Use Your Information

We use the information we collect to:

1. 2.1. Process ticket purchases and reservations.
2. 2.2. Communicate updates regarding events hosted or organized by SIA Press Play Agency.
3. 2.3. Send promotional emails (only if you have opted in).
4. 2.4. Improve our services, website functionality, and user experience.
5. 2.5. Deliver targeted advertising via platforms like Facebook and Google.
6. 2.6. Comply with legal obligations.

3. Sharing Your Information

1. 3.1. We do not sell or rent personal information to third parties.
2. 3.2. We may share your data with trusted service providers who help us operate our site, process payments, manage events, or support our advertising efforts, under strict confidentiality agreements.

4. Website and Third-Party Platforms

1. 4.1. Our website and event services may rely on third-party providers for hosting, analytics, communication, and payment processing.
2. 4.2. These providers may process limited personal and technical data strictly for service delivery and operational purposes.
3. 4.3. Third-party providers maintain their own privacy policies, which may apply in addition to this Privacy Policy.

5. Advertising and Analytics

1. 5.1. We use tools from Facebook (Meta) and Google (including Google Ads and Google Analytics) to track website traffic and user behavior.
2. 5.2. These tools are used to deliver personalized ads based on your interactions with our website or ads and to measure advertising effectiveness.
3. 5.3. These platforms may use cookies or similar technologies to collect information about browsing behavior. You can manage ad preferences through each platform's privacy settings.

6. Data Storage & Security

1. 6.1. Personal information is stored securely and accessible only to authorized personnel.
2. 6.2. We implement technical and organizational measures to protect data from unauthorized access, disclosure, or misuse.

7. Your Rights

In accordance with GDPR, you have the right to:

1. 7.1. Access your personal data.
2. 7.2. Request correction or deletion.
3. 7.3. Withdraw consent at any time.
4. 7.4. File a complaint with the Data State Inspectorate of Latvia.

8. Cookies

1. 8.1. Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings.
2. 8.2. Cookies may also be used by Facebook and Google for advertising and analytics purposes.

9. Events Hosted by Third Parties

1. 9.1. For events organized by external promoters, we may share limited information with the event organizer solely for communication or logistical purposes.
2. 9.2. Each external organizer is responsible for their own privacy practices.

10. Contact

1. 10.1. For privacy-related questions or requests, contact us at [email protected].
2. 10.2. By using our site or attending our events, you agree to the terms of this Privacy Policy.
3. 10.3. We may update this Privacy Policy from time to time and encourage users to review it periodically.